User's Guide for the UUBF-L (The Email List of the Unitarian Universalist Buddhist Fellowship)
Changes a diary of modifications to the UUBF-L, or to this Guide
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|A Code of Courtesy and Kindness > Writing as Practice >
Electronic Right Speech
In electronic communication, there are two additional factors to keep in mind, besides the ones we're familiar with from older media:
It's easy to understand that e-communication lacks signals we give in person; emoticons [like :-) ] are an attempt to add some of them back. But why language we would relish in a book is offensive in email, is a puzzle.
In any case, it's important to use temperate language in email, and to avoid brusqueness. Even jokes often don't communicate well without the presence of the teller. Think about how your words are likely to be received.
Finally, as you read email messages, remember that this is an information-limited medium. The emotions you are reading may be your projections.
There's much more that could be said about "netiquette." For example, see
For more thoughts on Right Speech, see also...
last updated 13 May 2002